Returns & Exchanges
We want you to love your nature-inspired beauty products, but if you are not completely satisfied, we offer a 45-day return policy for items purchased directly from our website or retail stores. Simply follow our easy process to receive a full refund or exchange for your favorite ethical skincare and body care items.
Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and generate a prepaid shipping label.
Pack Your Products
Carefully place the items in their original packaging, ensuring all lids are securely tightened to prevent leaks during transit.
Ship It Back
Attach the prepaid label to your parcel and drop it off at any authorized courier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
Once our team receives and inspects your return, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing